Privacy Policy - Beautiful You

1. Who We Are

Beautiful You (“we”, “us”, “our”) is a beauty and wellness business based in Manchester, UK. We are the data controller responsible for your personal information.

Contact details:
8 Columbine Walk, Partington, Manchester, M31 4FG
(07939) 269234
Contact us via our website

2. What Personal Data We Collect

We may collect and process the following personal data:

Identity data: first name and last name
Contact data: email address and telephone number
Appointment data: booking details, preferred services, and scheduling preferences
Communications data: messages and enquiries you send to us
Technical data: IP address, browser type, and pages visited (collected automatically via server logs)

3. How We Collect Your Data

We collect data in the following ways:

When you fill in a booking or contact form on our website
When you call or email us directly
When you submit a testimonial or review
Automatically through website usage (server logs and analytics)

4. How We Use Your Data

We use your personal data for the following purposes and on the following legal bases:

To manage your appointment — Performance of a contract
To send appointment confirmations and reminders — Legitimate interests
To respond to enquiries and contact form submissions — Legitimate interests
To improve our website and services — Legitimate interests
To comply with legal obligations — Legal obligation

We will never sell your personal data to third parties or use it for unsolicited marketing without your explicit consent.

5. How We Share Your Data

We may share your data with the following trusted third parties solely to operate our business:

Email service providers — to deliver booking confirmations and notifications
Google Calendar — to manage appointment scheduling (where enabled)
Web hosting providers — for secure data storage and website operation

All third-party providers are required to process your data securely and in accordance with applicable data protection law.

6. How Long We Keep Your Data

We retain your personal data only for as long as necessary:

Booking and appointment records: up to 3 years after your last appointment
Contact enquiries: up to 1 year after the enquiry is resolved
Technical / server log data: up to 90 days

7. Your Rights

Under UK GDPR and the Data Protection Act 2018, you have the following rights regarding your personal data:

Right of access — request a copy of the data we hold about you
Right to rectification — ask us to correct inaccurate data
Right to erasure — ask us to delete your data in certain circumstances
Right to restrict processing — ask us to limit how we use your data
Right to data portability — request a machine-readable copy of your data
Right to object — object to processing based on legitimate interests

To exercise any of these rights, please contact us. We will respond within one calendar month.

8. Cookies

Our website may use essential cookies to ensure the site functions correctly (for example, session management for the booking form). We do not currently use tracking or advertising cookies.

You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain pages.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website uses HTTPS encryption for all data in transit.

In the unlikely event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the Information Commissioner’s Office (ICO) as required by law.

10. Complaints

If you are unhappy with how we have handled your personal data, please contact us in the first instance and we will do our best to resolve the issue.

You also have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner’s Office (ICO)
Website: ico.org.uk
Helpline: 0303 123 1113

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect any changes. We encourage you to review this page periodically.